How Do You Go From Centrex To PBX For A Hospital Application?

You have a hosptital with 1000+ Centrex Lines, looking at moving to your own PBX. It's the same old story, new management, fired the telecom manager, handed the phone system to IT, no additional bodies, and now you are suppose to replace it. So what do you do?

A Look Into The Future Of The Headset Industry In North America And Beyond

There is an incredible opportunity for knowledgeable and dependable headset suppliers and vendors to work with U.S. corporations on a domestic or global basis with the opportunities for assistance in bringing industry expertise to outsourced locations in conjunction with in-house operations for a cohesive product strategy for a growing corporate client base. Suppliers who will survive the future must be able to offer a complete offering of services to both Call and Contact Center users as well as assist in a cost-effective implementation and usage of headsets within the entire organization.

Bluesnarfing

When blue tooth was conceived, an essential element of the technology was its requirement for a low expectation of end user technical ability and minimum levels of user setup and configuration for ease of use. A direct consequence of this requirement some users are not aware of the functionality Bluetooth offers and its potential for exploitation and in many cases leave the default settings on their devices unchanged.

Is VoIP A Good Choice For Telephone Systems?

Many businesses apply VoIP much like electronic voting machines have been done- a solution in search of a problem. They get VoIP not because it's better, or provides things they need, but because it's the latest technology. In the end make a smart informed business decision. To VoIP or not to VoIP....that is the question. The answer may be yes....no....or even maybe.

Phone System Buyers Guide 4 Tips To Help You Find The Right Telephone System For Your Business

Finding a phone system that's right for your business can sometimes be a tough challenge. The terminology used is confusing, the array of manufacturers and products overwhelming, and the need for further education can be paramount. The purpose of this buyers guide is to introduce you to 4 criteria which will help you find a phone system that fits your needs.

All About Teleconferencing

Teleconferencing refers to communication among three or more people that is done via an electronic medium. The participants of teleconferencing do not have to be in the same place in order to talk. They can be located at polar ends of the earth and still be able to discuss matters. In short, what teleconferencing does is bring individuals together in one virtual location.

Premium Rate Lines And The Role Of ICSTIS

This article outlines the regulatory services offered by ICSTIS. The article will help to understand what individuals, service providers and phone networks can expect out of ICSTIS. It is an independent body that regularizes premium rate telephone services in the United Kingdom. It is a non profit making organization and consists of twelve board members and supported by a full time executive.

You Need A Designated Phone Contact When A Natural Disaster Strikes

Were you ever in a major earthquake? Were you in a tornado? Were you in a tidal wave? The natural disasters can go on and on. What is the first step you take to communicate with your family and friends? The telephone. Everybody is trying to find their loved ones? Are they still alive? Are they hurt? Do they have food or water? If you have answered yes or no to any question, read on.

Prepaid Phone Card - Make Non-Stop Overseas Calls with Sufficiently Charged International Phone Card

Making international calls would cost you a fortune - it was true since a decade ago. Now people opt for international prepaid phone cards that allow them to make long distance international calls at dirt cheap rates.

Toll Fraud Detection an Important Part of a Telecom Expense Management System

A telecom system can be compromised in many ways.

Phone Bill Audits Reduce Telecom Expenses by 18% to 28%

A phone bill audit is a thorough analysis of your phone bill with the purpose of reducing your overall phone bill costs. Local, as well as long distance costs, are targeted for reduction. A proper phone bill audit can be useful for any type of business, including small and home businesses, but it can also be useful for general consumers, non profit businesses, state and local government organizations and corporations of all types.

Free Reverse Directory - Where To Find It And How To Use It In The Future?

How will free reverse directory services influence the protection of private information in the future? What is happening with our right to privacy right now?

Finding a Conference Call Provider

Finding a conference call provider may seem like a challenging task. Before you start, it's important to know how your business uses conference calls now and how you will use them in the future. Other considerations include how familiar you are with conference call procedures and technology. Your budget for a conference call provider will also play a large role in your decision making.